Special Needs

Reduced mobility or disabilities

The invalid or disabled client, due to their physical, medical or mental health, needs customized personal assistance during take off of the flight, the trip, landing and in case of emergency. The aid will be different from that which is provided to other clients.

Blind and Deaf

Estes passageiros serão aceites a bordo dos voos da LAM se forem auto-suficientes. Caso estes passageiros não sejam auto-suficientes, deverão ser devidamente acompanhados.

Children and Babies

Babies

Infants are considered passengers from the ages of 3 weeks to 2 years of age.

Pregnancy

Pregnant women should not be considered disabled. However, they should be subject to certain specific procedures.

Healthcare

Medical Services

The passenger shall pay for all costs related to medical services or to obtain medical clearance, even when the transport of LAM is not authorized.