Message of the Chief Executive Officer
Dear Customer Friend,
We share with significant optimism the good results that LAM has registered. In the first half of this year LAM has reached an overall growth of around 8% as compared to the same period of 2012.
This performance is a result of a more consolidated and sustained LAM, which is oriented to respond in real-time to the
market challenges posed by the aviation industry and particularly in Mozambique where economic development requires greater attention.
With our actions aimed at meeting the growing demand, we celebrated last July a milestone, when we carried over 60 thousands passengers in one month, for the first time in LAM, since its creation in May 14, 1980.
We thus achieved an important step in our commitment to progressively increase our market offering, in order to transport this year, more than 700 000 passengers to our various destinations. The attainment of this target will serve as an incentive to renew our commitment to work hard in order to offer better services to our valued customers and to allow them to experience new and better ways of flying with LAM.
We invite you therefore to submit your suggestions by filling out the coupons that are available in our sales shop, and on board our aircrafts.
Have a good trip!
Marlene Mendes Manave
Chief Executive Officer