Message of the Chief Executive Officer

Dear Client and Friend,

In the first quarter of 2014, we underwent note- worthy growth, of around 20%, in the number of passengers we carried on our domestic routes. This contributed to an overall growth of about 15%, when compared to the same period in 2013.

LAM: Foto AD 2

As part of our strategy to attract traffic, in the first quarter of this year we expanded our network of services, with the introduction of another regional destination. This was the resumption of flights to Mayotte, in partnership with Ewa Air, a company resident in Mayotte, and a subsidiary of Air Austral. We are thus participating in the development of tourism, linking one of the major tourist centres of the Indian Ocean, Mayotte, to the city of Pemba in northern Mozambique, in a flight that only takes 45 minutes.

We would like to remind our esteemed clients that in this period we are celebrating 34 years of the existence of our company, stressing the prospects for growth of this flag company.

We have modernised our fleet with the entry into service of a Boeing B737-700 New Generation, which can carry 124 passengers, 12 in business class, and the remaining 112 in economy class. This plane is environment-friendly, because it is silent. It is more efficient in fuel consumption, and thus is able to make longer flights.

With these actions, we are reiterating our commitment to continue to diversify what we offer, always observing the international standards of the aviation industry.

Have a good trip!

Marlene Mendes Manave
Chief Executive Officer
LAM SA