The passenger luggage consists of articles and personal belongings that the passenger carrys during the journey. There are two categories of luggage:
É considerada bagagem de cabine, toda a bagagem pessoal transportada pelo passageiro a bordo do avião, estando isenta de pagamento de taxas.
A bagagem de porão corresponde à bagagem do passageiro transportada sob a responsabilidade da LAM. Após terem sido aceites no check-in, todas as bagagens, previamente à disposição do passageiro, serão identificadas e carregadas para o porão do avião.
Apesar do facto de todos os animais serem aceites nos compartimentos do avião como frete, apenas os animais de estimação poderão ser aceites como bagagem.
Dangerous goods are articles or substances that present a significant risk to health, safety and property. Accordingly, their transport is strictly controlled by international dangerous goods regulations, which specify the conditions under which these items can be transported without endangering the safety of the crew, the staff, passengers and property.
Dry batteries or not Subject to Leaking
To prevent damage to the airplane and to ensure flight safety and passenger, the electric wheelchairs that utilize this type of battery will be accepted for transportation, provided that the procedures that follow are respected, according to the type of battery used.
Ammunition, firearms and other weapons will only be accepted as checked baggage provided that they are unloaded and properly packed for transport. The transport of these is the responsibility of the customer.
As a matter of safety LAM advises that valuables be removed from checked baggage and the baggage be carried by hand. LAM does not assume responsibility for loss or damage of these items when carried as checked baggage in the hold.
The free baggage allowance per passenger on LAM flights complies with the following stipulations:
Remember that you should always put identification tags on your checked baggage, which must include name and physical data. Stickers are available to passengers in LAM sales counters and check-in at airports.
In case of violation, damage, loss or any irregularities with your luggage or objects inadvertently left in an LAM airplane, please contact the Lost & Found desk upon arrival at the destination, before leaving the arrivals hall in order to formalize your complaint and comply with established procedures.