Since October 2014, in line with international standards and practices recommended by ICAO and IATA, LAM has been undertaking a series of actions to train its workers in SMS – Safety Management System – and risk management.

In December LAM began flights with a single tar- iff, known as LETZGÔ. In an initial phase, this new offer serves the cities of Maputo, Beira, Nampula, Tete and Quelimane, with dedicated, direct flights twice a week to each destination.

As part of its efforts to improve the proficiency of its workers, this year LAM has undertaken training activities with a stress on standards of attendance which have benefitted the staff involved in attending to clients; the maximisation of the knowledge and skills of the crew, which culminated in ensuring that their skills are adequate to the various types of aircraft used by the company; the training of new cabin navigation staff, whose training course is now in its final phase and will allow the hiring of more than 30 of them for the LAM staff table.

A LAM – Linhas Aéreas de Moçambique realizou nos dia 18 e 19 de Setembro de 2014 o seu Seminário de avaliação do grau de execução do Plano Estratégico 2014 – 2018, no primeiro semestre de 2014.

A LAM oferece agora ao mercado a vantagem dos clientes adquirirem as passagens aéreas na sua página de Internet com recurso ao pagamento por cartão de débito.

As part of its Social Responsibility, LAM has offered hundreds of blankets to some of the coun- try’s institutions and children in the coldest regions.

In the second half of 2014, LAM began to imple- ment the project for a Quality Management System / Safety Management System.

On 14 May 2014, the day when it celebrated its 34th anniversary, LAM, S.A. decorated workers who have served the company for 20, 25 and 30 years with merit and distinction.